Strategy Haiku No4
Time passes our goals
No matter how fast we run…
Don’t run out of breath
Archive for the ‘ Contemporary Culture ’ Category
Time passes our goals
No matter how fast we run…
Don’t run out of breath
Innovation is
just a fashion if it doesn’t
open peoples mind
Hiring more women
is not enough if they get
an unequal pay
In the screen movie Lucy by Luc Besson (EuropaCorp, 2014) the main character interpreted by Scarlett Johansson establishes that it is through time we can realize something exists. Time is the most important variable of the human experience, it is the fundamental reference with which we give meaning to things. The experience of the consumer, of an employee, of a business man, the housewife, the professional athlete, a young millennial or the general business executive in a big city interested in acquiring the last version of the new smartphone are not so different to what happens to business and brands of any type… they all measure their experiences in relation to time… Time is the only element that allows us to see if something has changed, if it became better or worst. If we understand this, the question is: why are we not considering time as a fundamental variable in market research?
The struggle of compromising with the research or with the client
Market research has its origins in statistic and social research models developed in the academic field that aimed to learn the process of social dynamics occur. From sociology to statistics, moving along psychology, archetypes, linguistics and anthropology, the business world has used everything at hand to learn the consumers process and hence, benefiting from methodologies that also offer scientific support and valid information. Different to the academic environment (more focused on learning for learning sake), market research has the objective of learning about the consumer and gather the information that may allow for better decision making process. Thus, the comercial environment ads a series of demands like a fast response, lower research costs and action oriented results that have a direct effect on the research process. Some of these effects can be grouped in what nay be called «methodological bias», something that is commonly not considered in the market research field.
Why we don’t always get what we want when using quantitative and qualitative methodologies in market research?
Society has constructed a special appreciation for that which is special, for that which is unique and different, that can be considered an «innovation» in contrast with things that seem to be standard and fall in the realm of the majority. The unique and special is seen as having the potential to attract people, it is what in business maybe be considered «revolutionary» in the market. So a usual goal would be to look for something unique that stands out from the common, that stands out from the «normal» and makes a good impact on the market. Brands and institutions frequently request market research firms to carry out a research with the objective to search for differentiating elements that may allow their brand to become more attractive in the market, or at least to maintain it’s relevance.
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Our modern lives are strongly related to technology and the transformation of information, that is, the way we handle information and the value we have come to give information as a strategic asset of all sorts. But the fast pace moving technological-information society we live in does not move smoothly, it crashes here and there with social values, believes, habits and life styles that are not fit to the new technological-society concept of “modernity”. We may identify this situations as cultural contradictions that either create a social void or a real conflict. A cultural contradiction may place us directly in the modern developed society or it may throw us back to the realms of underdevolpement. One good example of this is racism, a strong present cultural contradiction of or society.
First of all, I want to offer an apology to all the regular, eventual and accidental followers of this space for having been absent for a few months. I am back with interesting themes, always regarding todays society and contemporary culture we live in, as well as some market research, so I hope you follow us and spread the news…
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Recently I assisted to an exposition dedicated to the Mayas in Palacio Nacional (Nacional Palace or seat of the federal executive in Mexico). This exposition turned out to be rather attractive for many reasons. The Mayan culture is with no doubt something that never ceases to amaze us because of it’s development, knowledge, art, language and architecture, among other things. Being born in Mexico, the Mayan culture is not new to me, I had the opportunity to travel to some of the main archeological Mayan sites, but this time, I believe, I saw things in a different way. Some of the objects in the exhibition made me consider that my idea regarding the Mayas was something fixed, not necessary wrong, but rather something that was leaving out many things, as if I had made an arbitrary and unconscious selection of some representative elements of their culture and denied some others.